• Emergency:01383 722818

Raising a Concern

We strive the provide the best possible service

At Inglis Vets we strive always to provide the very best standard of care for your pet. We are always listening and responding to client feedback so that we can deliver outstanding service.

If you experience any shortfalls in our service levels please contact directly the practice you visited so that we can address your concerns quickly and effectively. If the response does not provide a resolution to the matter we ask that you submit your complaint in writing by email or letter to our Quality Assurance Manager so that we can fully investigate the matter for you.

We will initially acknowledge receipt of your letter and review the circumstances of your complaint. At this stage your concerns will be re-addressed and you will receive a formal written response in a timely manner, normally within 21 days.

We aim to resolve all matters as quickly as possible, however on occasion some issues will be more complex and will take longer to fully investigate. We will keep you informed should this be the case.

A written complaint can be sent to:

Feedback - Inglis Veterinary Hospital
120 Halbeath Road
Dunfermline
KY11 4LA

Or you can email: feedback@inglisvets.com

Practice information

Veterinary Hospital

Back
  • Mon
    8:00am - 8:00pm
  • Tue
    8:00am - 8:00pm
  • Wed
    8:00am - 8:00pm
  • Thu
    8:00am - 8:00pm
  • Fri
    8:00am - 8:00pm
  • Sat
    8:00am - 6:00pm
  • Sun
    8:00am - 6:00pm

Emergency Details

Please call:

01383 722818
Back

Find us here:

120 Halbeath Road Dunfermline KY11 4LA
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

'Healthy Pets'

Back
  • Mon
    10:00am - 6:00pm
  • Tue
    10:00am - 6:00pm
  • Wed
    11:00am - 7:00pm
  • Thu
    10:00am - 6:00pm
  • Fri
    10:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

142 Hospital Hill Dunfermline KY11 3AU
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Kirkcaldy

Back
  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    8:30am - 6:00pm
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

Unit 2-3 Chapel Level Kirkcaldy KY2 6RG
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Inverkeithing

Back
  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

28 High Street Inverkeithing KY11 1NN
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Cowdenbeath

Back
  • Mon
    8:00am - 6:00pm
  • Tue
    8:00am - 6:00pm
  • Wed
    8:00am - 6:00pm
  • Thu
    8:00am - 6:00pm
  • Fri
    8:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

228b High Street Cowdenbeath KY4 9NP
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Alloa

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

Clackmannan Road Alloa FK10 1RR
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Kinross Alphavet

Back
  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

39 High Street Kinross KY13 8AA
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Corstorphine

Back
  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

160 St John's Road Edinburgh EH12 8AY
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818

Polbeth

Back
  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    Closed
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
Back

Find us here:

8 Polbeth Road Polbeth West Calder EH55 8SR
get directions with Google Maps
Back

Please call this number for emergencies:

01383 722818