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GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Practice information

Veterinary Hospital

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  • Mon
    8:00am - 8:00pm
  • Tue
    8:00am - 8:00pm
  • Wed
    8:00am - 8:00pm
  • Thu
    8:00am - 8:00pm
  • Fri
    8:00am - 8:00pm
  • Sat
    8:00am - 6:00pm
  • Sun
    8:00am - 6:00pm

Emergency Details

Please call:

01383 722818
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Find us here:

120 Halbeath Road Dunfermline KY11 4LA
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Please call this number for emergencies:

01383 722818

'Healthy Pets'

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  • Mon
    10:00am - 6:00pm
  • Tue
    10:00am - 6:00pm
  • Wed
    11:00am - 7:00pm
  • Thu
    10:00am - 6:00pm
  • Fri
    10:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

142 Hospital Hill Dunfermline KY11 3AU
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Please call this number for emergencies:

01383 722818

Kirkcaldy

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  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    8:30am - 6:00pm
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

Unit 2-3 Chapel Level Kirkcaldy KY2 6RG
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Please call this number for emergencies:

01383 722818

Inverkeithing

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  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

28 High Street Inverkeithing KY11 1NN
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Please call this number for emergencies:

01383 722818

Cowdenbeath

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  • Mon
    8:00am - 6:00pm
  • Tue
    8:00am - 6:00pm
  • Wed
    8:00am - 6:00pm
  • Thu
    8:00am - 6:00pm
  • Fri
    8:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

228b High Street Cowdenbeath KY4 9NP
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Please call this number for emergencies:

01383 722818

Alloa

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

Clackmannan Road Alloa FK10 1RR
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Please call this number for emergencies:

01383 722818

Kinross Alphavet

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  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

39 High Street Kinross KY13 8AA
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Please call this number for emergencies:

01383 722818

Corstorphine

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  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    8:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

160 St John's Road Edinburgh EH12 8AY
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Please call this number for emergencies:

01383 722818

Polbeth

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  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    Closed
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01383 722818
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Find us here:

8 Polbeth Road Polbeth West Calder EH55 8SR
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Please call this number for emergencies:

01383 722818